1. What are the Key Benefits of London2KL?
Luxury fashion requires luxury service, that’s our total focus. Our respected clients trust our dedicated, personal service.
Skip the waitlists with our insider connections and privileged status.
真正的奢華, 直接來自全球原創品牌精品店.
Exclusive discounts we pass to our clients.
Receive price hike alerts & offers that shops won't tell you!
Delivered worldwide by courier or personally.
Tailored suggestions & gift ideas.
Receive guidance on value & investment.
Confidential & discrete.
我們說話
馬來語
我們說話
英語
3. How Do I Get Product Information?
For detailed product info, visit the designer’s UK or European website.
Feel free to inquire about price and availability.
All items are new, genuine, and sourced from global designer brands. Products come with security features to confirm authenticity.
See our Daily Inspiration posts on WhatsApp Status and Instagram for the latest collections, exclusive offers, price rise alerts, 和更多.
4. 稀有的 & 難以獲得!
Designer items are often elusive due to their rarity, limited production runs, high costs, and intense demand. Many brands cater exclusively to VIP clients, while others employ cryptic sales tactics, like the infamous “no stock, it’s just for display,” leaving buyers feeling shut out.
For unique, 罕見, or customised pieces, the journey can involve significant travel or navigating opaque markets. By engaging our trusted services, you can ensure a seamless, straightforward purchase of extraordinary luxury fashion.
5. How Do I Enquire & Order?
Just send us the name or a screenshot of the item.
Tell us any options such as item type, 顏色, size, matching sets.
We will then check availability, other options, and price for you.
A detailed step-by-step process is available—just click the button below.
如何訂購
6. What Is The Price?
You can see the approximate price by checking the designer brand’s UK or other European website.
We will confirm item prices upon inquiry.
Prices are in Malaysian Ringgit MYR, British Pounds GBP £, or Euros EUR € and may change due to designer price adjustments, sales, and exchange rates.
Delivery costs are additional and vary based on the option you choose.
Read more…
交付選項, 由 UPS, 敦豪速遞, 聯邦快遞, 或GDEX快遞:
- 標準: 7-14 天*
- 優質的: 2-3 天*
- 專人專人送貨 對於超高價值物品
所有這些都包括上門追蹤並需要簽名. 獨特的二維碼追蹤帶有單獨產品序號的物品.
*交貨時間通常是可靠的，但可能會因海關而異, 天氣, 或其他因素.
For peace of mind and protection of your luxury items during delivery, consider delivery/ parcel insurance. Loss is rare but can be distressing if it occurs. You may choose any insurance company.
Ensure you follow the insurance company instructions.
Without additional insurance, the standard courier claim limit is only $50.
SECURSUS parcel insurance
For example, you might opt for parcel insurance with SECURSUS at https://www.secursus.com/en-gb, costing 1.0% of the item's value. For instance, insuring £5,000 would be £50.
SECURSUS requires you to sign-up with them plus: photos of the item inside and outside the package, courier tracking info, carrier name, parcel value, insurance payment. Ensure you follow their instructions.
You can obtain this insurance before or on the day of departure until UK midnight. We can only provide this information if you request it before shipping, and we are here to assist with any further inquiries.
This was correct in October 2023; please always check their website in case of change.
7. Are There Sales?
It varies. Some brands rarely have sales, especially for rare and high-demand items.
If you’re seeking something specific, inform us and we can notify you if it becomes available.
We have close contacts with store managers, boutique owners, and business leaders who provide advance price rise information, which we share with our valued customers to help them avoid these increases.
8. How Do I Pay?
Once you've chosen your item(s), prompt payment ensures you don’t miss out on scarce items.
Payment can be made via Bank Transfer via Wise (recommended), or International Bank Transfer, (or any other method of payment to our UK business bank account).
Need assistance? We're here to support you at every step—just reach out!
Bank Transfer via Wise
- Transparent tracking: Sending, Sent, Arrived! 和 Lightning-fast — often in seconds!
- No Hidden Fees – Pay the exact amount to local or international parties without unexpected deductions.
- No daily limit for SGP, HKD, AED, EUR, 英鎊, etc. 和 馬幣 30,000 maximum per day (ideal for lower-priced items, multi-day payments, instalments and reservation deposits).
Bank Transfer
- From your bank to our UK business bank account.
- It's usually as fast as 60 seconds when done during business hours.
- Commissions and fees depend on your bank.
- Daily limits depend on your bank, especially for Malaysian banks.
Further Details:
- Our bank account details will be shared upon placing your order.
- Send us a proof-of-payment screenshot or transaction receipt to help match it with our bank statement.
- Your order will be placed once full payment or the first instalment is received.
- If an item is unavailable, you’ll receive a refund unless you opt to join the waiting list (if available) 或探索替代方案.
- We are a UK-registered company, operating under UK law, ensuring secure and transparent transactions.
- We do not use a credit card merchant account.
Please beware of scams. Only use WhatsApp, 線, 或者 電子郵件 for orders and payments. We will not share any personal, or financial information via Telegram or Instagram, as they lack security.
9. Can I Pay in Instalments?
Obtaining an item through interest-free instalments helps avoid price hikes or secure rare, hard-to-find products, and it may also assist in budgeting for items that are not immediately affordable. You may request payment in instalments (subject to approval). Not all items qualify, and it may not suit all customers.
Interest-free instalment payments (須事先批准) are accepted by cash or bank transfer only. 需要立即付款, followed by monthly payments, with each payment due within one week of the monthly anniversary. If any payment is missed, the item(s) and any payments made will be forfeited.
- When 5 instalments are approved, 每筆付款必須至少 20% 總金額或餘額.
- When 10 instalments are approved, 每筆付款必須至少 10% 總金額或餘額.
There is 不 additional charge for this service; many people clear the payments sooner to get their item quicker.
Example of '5-instalments'
- if you made your initial payment of 20% or more on the 1st of January,
- the next payment of 20% or more should be made no later than the 8th of February,
- ...and so on for each subsequent month.
- The final payment of the remaining balance must then be completed by the 8th of May.
10. What Delivery Methods Are Available?
From Beverly Hills to Brunei, we have customers all over the world in Malaysia, Singapore, Indonesia, Canada, Germany, 澳洲, the United States of America, and the United Kingdom too.
交付選項, 由 UPS, 敦豪速遞, 聯邦快遞, 或GDEX快遞:
- 標準: 7-14 天*
- 優質的: 2-3 天*
- 專人專人送貨 對於超高價值物品
所有這些都包括上門追蹤並需要簽名. 獨特的二維碼追蹤帶有單獨產品序號的物品.
*交貨時間通常是可靠的，但可能會因海關而異, 天氣, 或其他因素.
Enjoy free Premium delivery on selected items.
Quote your single-use, unique, personal code, when ordering. Minimum spend and validation period apply. Insurance is not included but you may arrange this separately.
Read more…
For peace of mind and protection of your luxury items during delivery, consider delivery/ parcel insurance. Loss is rare but can be distressing if it occurs. You may choose any insurance company.
Ensure you follow the insurance company instructions.
Without additional insurance, the standard courier claim limit is only $50.
SECURSUS parcel insurance
For example, you might opt for parcel insurance with SECURSUS at https://www.secursus.com/en-gb, costing 1.0% of the item's value. For instance, insuring £5,000 would be £50.
SECURSUS requires you to sign-up with them plus: photos of the item inside and outside the package, courier tracking info, carrier name, parcel value, insurance payment. Ensure you follow their instructions.
You can obtain this insurance before or on the day of departure until UK midnight. We can only provide this information if you request it before shipping, and we are here to assist with any further inquiries.
This was correct in October 2023; please always check their website in case of change.
11. 運送保險
For peace of mind and protection of your luxury items during delivery, consider delivery/ parcel insurance. Loss is rare but can be distressing if it occurs. You may choose any insurance company.
Ensure you follow the insurance company instructions.
Without additional insurance, the standard courier claim limit is only $50.
SECURSUS parcel insurance
For example, you might opt for parcel insurance with SECURSUS at https://www.secursus.com/en-gb, costing 1.0% of the item's value. For instance, insuring £5,000 would be £50.
SECURSUS requires you to sign-up with them plus: photos of the item inside and outside the package, courier tracking info, carrier name, parcel value, insurance payment. Ensure you follow their instructions.
You can obtain this insurance before or on the day of departure until UK midnight. We can only provide this information if you request it before shipping, and we are here to assist with any further inquiries.
This was correct in October 2023; please always check their website in case of change.
12. How Do I Contact You?
聯絡我們, see links below.
我們通常可以透過以下方式回覆您 08:00 到 20:00 世界標準時間 (倫敦時區), 並且經常在這個時間之外, 所以隨時發送訊息即可, 我們會盡快回复.
如果你在...
- 美國 (西岸), 我們可以在午夜 12 點至中午 12 點期間回复
- 美國 (東海岸), 我們可以在凌晨 3 點至下午 3 點之間回复
- 英國 & 歐洲, 我們可以從上午 8 點到晚上 8 點回复
- 中東, 我們可以在中午 12 點至凌晨 1 點期間回复
- 亞洲, 我們可以在下午 4 點至凌晨 4 點期間回复
- 澳洲 (西方), 我們可以在下午 4 點至凌晨 4 點期間回复
- 澳洲 (中央), 我們可以從 ~5 開始回复:30下午~5點:30是
- 澳洲 (東方), 我們可以在下午 6 點至早上 6 點期間回复
我們說話
馬來語
我們說話
英語
Please beware of scams. Only use WhatsApp, 線, 或者 電子郵件 for orders and payments. We will not share any personal, or financial information via Telegram or Instagram, as they lack security.
13. What Happens To My Private Information?
Your personal information, including name, job title, address, 電子郵件, 電話, social media, and order history, is kept confidential.
We use this information to manage and deliver your items.
Specifically, your name, address, and phone number are shared with the courier for delivery, of course.
Any feedback photos or text you send will be anonymised if published.
Please beware of scams. Only use WhatsApp, 線, 或者 電子郵件 for orders and payments. We will not share any personal, or financial information via Telegram or Instagram, as they lack security.
14. 條款 & 狀況
我們的承諾: 簡單的, 公平的, 和個人化的客戶服務.
訂購流程:
- 訂單在全額付款或首期付款後確認 (如果批准分期付款).
- 透過 WhatsApp 聯絡我們, 線, 或僅用於財務或個人事務的電子郵件.
- All items are sourced brand new from manufacturers' retail stores and outlets.
- 延遲付款可能會導致商品缺貨.
付款詳情:
- 包括你的名字, 電子郵件, 電話, 或您付款時的訂單編號.
- 透過照片或螢幕截圖提供付款證明，以便與我們的銀行交易進行驗證.
分期付款 (須事先批准):
- 付款方式無息，僅接受現金或銀行轉賬.
- 需要立即付款, 然後每月付款，並在每個月週年紀念日的一周內到期.
- 錯過付款將導致該物品被沒收(s) 以及之前支付的任何款項.
- 為了 5 分期付款, 每筆付款必須至少 20% 總金額或餘額.
- 為了 10 分期付款, 每筆付款必須至少 10% 總金額或餘額.
換貨和退款:
- 所有購買均為最終購買且不可退款, 因為商品是按訂單購買的.
- 僅對因製造缺陷而被證實有嚴重缺陷的商品進行退款, 經原廠品牌確認.
- 必須在以下時間內報告故障 48 有照片證據的交貨時間.
- Returned items will be inspected for authenticity with original security festures and our identity tag.
- Customers are responsible for return shipping packaging, 保險, and method which will be refunded if the item is confirmed faulty.
- 缺貨商品的退款將在三個英國工作天內以原始付款方式處理.
運輸和交付:
- 我們在發貨前透過照片和影片記錄所有物品, 包括錄音整合的安全功能.
- 收到全額付款後出貨.
- 在收到全額付款之前，物品仍屬於我們的財產.
- Packaging will not display the item's value to reduce theft risk.
- 物品按照「船上免費」運輸 (離岸價格) 原產地條款: 保險, 海關, 進口稅, and receiving country costs are the customer's responsibility.
- 快遞責任僅限於 $50. Delivery insurance is strongly recommended and is the customer's responsibility.
- 簽收貨物並註明是否有損壞. 之前錄製一個全螢幕視頻, 並在拆包過程中記錄任何問題.
更多資訊
- 請參閱我們的 常見問題解答 或者 聯絡我們.
- These terms & conditions are only valid in English language versions. Other languages are an approximate translation.
已審核 & 已更新
週一 22 十一月 2024
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